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Cool Crew Sprinkles On Hi-Tech Flavour

He robots are coming … to serve us ice cream. Australia’s first robotic retail store opens today at Federation Square, where three futuristic attendants will scoop and serve at the Niska ice cream bar. The hi-tech creations serve a range of locally made ice cream with flavours such as rocky road, salted caramel and cookies and cream. A social humanoid robot called Pepper takes the order, Eka scoops the ice cream and Tony adds the sauce, nuts and other condiments. They dance, wave flags, play records on a vintage turntable and change costumes to deliver an interactive experience with “a sense of theatre”. Niska co-founder and CEO Kate Orlova said the company aimed to transform the retail experience in Australia, with the ice cream bar just the first to feature the technology. “There’s a huge opportunity to introduce robotics into a retail environment,” she said. “Robots can’t replace humans, but are good at doing repetitive tasks, such as scooping ice cream.”

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